Returns & Exchanges

At Pro-Costumes, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unaltered items. Whether you need a different size or a different look, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Pack with Care

Place the items in their original packaging, ensuring all tags, masks, and accessories are included to qualify for a full refund.

3

Label and Ship

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing